About Mohamed Aslam
About me
Dedicated Desktop Support Engineer with 8 years of experience in providing top-notch technical support to users in fast-paced environments. Proficient in diagnosing and resolving hardware and software issues, ensuring optimal system performance. Expertise in Windows OS platforms, Active Directory, and network troubleshooting. Skilled in delivering exceptional customer service and user training to enhance end-user experience. Proven ability to manage multiple tasks efficiently and collaborate effectively with cross-functional teams. Passionate about leveraging technology to drive productivity and improve user satisfaction.
Education
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2009 - 2012
Pondicherry University
Bachelor OF Computer Science
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2012 - 2024
Pondicherry University
Master Of Computer Applications